Privacy Policy

Last updated: 8th November 2025

This Privacy Policy explains how Eden Elara (“we,” “us,” or “our”) collects, uses, stores, and protects your personal information when you access our website, subscribe to our content, purchase digital products, or interact with us in any way.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

a. Information you provide directly

This includes:

Name

Email address

Payment and billing information

Any messages or communications you send us

Information submitted through forms, surveys, or purchases

b. Automatically collected information

When you visit our website or open our emails, we may automatically collect:

IP address

Device and browser information

Pages visited and actions taken

Email engagement data (opens, clicks)

Cookies and tracking data

c. Third-party data

We may receive information from:

Payment processors

Email marketing platforms

Analytics tools

These providers operate under their own privacy policies.

2. How We Use Your Information

We use your information to:

Deliver the products, services, and content you request

Process payments and provide receipts

Send educational emails, marketing messages, and product updates

Improve our website and digital products

Provide customer support

Comply with legal obligations

We do not sell your information to third parties.

3. Legal Basis for Processing (If Applicable)

Where required by law (such as in the UK, EU, Canada), we process your data under one or more of the following bases:

Your consent

Performance of a contract

Legitimate business interests

Compliance with legal requirements

4. How We Share Your Information

Your information may be shared with trusted third parties solely to operate our services, including:

Payment processors

Email and CRM platforms

Website hosting providers

Analytics tools

These third parties only receive the information needed to perform their services and are not permitted to use it for any other purpose.

We may also share information if required by law or to protect our rights.

5. Cookies and Tracking Technology

We use cookies and similar technologies to:

Improve website performance

Personalize your experience

Track analytics and traffic

Measure marketing performance

You can disable cookies in your browser settings, but some website features may not function properly.

6. Data Storage and Security

We store personal information using secure systems and take reasonable measures to protect it from unauthorized access, disclosure, alteration, or loss.
No online transmission is 100% secure, so we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to:

Provide services

Fulfill legal obligations

Resolve disputes

Enforce agreements

You may request deletion of your data at any time (see Section 9).

8. Children’s Privacy

Our content and products are not intended for individuals under 18.
We do not knowingly collect personal information from minors. If we learn that a minor has provided data, we will delete it.

9. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

Access to the information we hold

Requesting corrections

Requesting deletion

Opting out of marketing emails

Withdrawing consent

Data portability

Requests can be made by contacting [email protected].

You may unsubscribe from any email list using the link at the bottom of our messages.

10. International Data Transfers

Your information may be transferred to and processed in countries outside your residence.
We use reasonable safeguards to protect data during international transfers.

11. Links to External Websites

Our website or emails may contain links to external sites.
We are not responsible for the privacy practices or content of those third-party websites.

12. Policy Updates

We may update this Privacy Policy periodically.
The latest version will always be posted on this page with the updated date.
Your continued use of our website or services indicates acceptance of these changes.

13. Contact Us

For questions about this Privacy Policy or to submit a data request, contact:
[email protected]